Information Center
Information Center – user guides, frequently asked questions, about us, contact, and GDPR test
Welcome to the Luottoposti Knowledge Base. On this page, you will find user guides for our services, frequently asked questions, information about our company, a contact form, and a GDPR test.
Luottoposti is a Finnish service that enables secure communication and electronic document signing while complying with GDPR requirements. Luottoposti offers information security at the level of online banking. Luottoposti works on all modern devices around the clock, provided that there is an active internet connection and a web browser – no software installation is required.
1) User guides
Explore the step-by-step user guides and learn how to send encrypted email, receive messages securely, and request an electronic signature. You can also watch the Quick Guide video, which demonstrates how to use the service starting from registration. The guides help you make the most of the service efficiently.
2) Frequently Asked Questions (FAQ)
We have gathered the most frequently asked questions and answers in one place. Here you will find information about, among other things:
- How does encrypted email work?
- Is the service GDPR compliant?
- How is an electronic signature created?
- Who can use Luottoposti?
3) Our company and contact information
Learn more about the background of Luottoposti and our operating principles. Our goal is to provide an easy-to-use and secure solution for digital communication in Finland and around the world.
4) Contact form
Do you need more information about the service or would you like to discuss implementing it in your company? Contact us – we are happy to help.
5) Delivery Terms and Conditions
These delivery terms and conditions apply to the Luottoposti services provided by TK Talous Oy. Use of the service requires the customer to register on the Luottoposti website at https://fin.luottoposti.fi/ and accept these delivery terms and conditions. The delivery terms and conditions for Luottoposti services include the privacy policy and information on payment methods.
6) GDPR-test
Information security is at the core of Luottoposti’s operations. The service is designed to protect personal data and confidential documents in accordance with modern information security requirements.
Encrypted email and electronic signatures reduce the risk of sensitive information falling into the wrong hands. The service helps companies and organizations meet their GDPR obligations. You can also assess your data protection readiness with our GDPR test.
If you cannot find the answer to your question, you can always contact us by email at asiakaspalvelu@luottoposti.fi.